Reception, the bench and the owner's phone all work from the same live record. Nothing to install, automatic backups, every branch in one account — and when the line drops, it keeps the screen you're on alive and resyncs.
Reception, the bench and the owner's phone all see the same live record. Nothing to install on any machine.
Your data is backed up for you. There is no nightly export to remember and no local file to lose.
Branches share the patient master and rate list; reports stay attributed to the branch that ran them.
The screen you are working on stays alive and resyncs the moment the connection returns. Queued reports go out once you are back online.
The dashboards — turnaround, referrers, money, patients — open in a browser, so the owner does not need to be at the lab.
New features arrive in the browser. There is no version to push to every counter PC.
Most labs are better off on the cloud version: nothing to install, automatic backups, every branch in one account, and the owner can open the dashboard from a phone. It already survives short outages — it keeps the screen you are working on alive and resyncs the moment the connection returns.
The offline desktop edition is for the lab where the line itself is the problem: a collection centre on an unreliable connection, or a location where power and broadband go together. It installs on the lab PC and never needs a connection to do a day's work, then syncs up when the line returns.
Same billing, same result entry, same signed reports, same preloaded test database, and the same analyser integration. Tell us which way suits the lab and we set it up that way — it is not a different purchase.
The cloud edition is hosted in the Mumbai region and data never leaves India, in line with the DPDP Act 2023 — more on security and compliance.
Two answers. The cloud version keeps the screen you're working on alive and resyncs the moment the connection returns, and queued reports go out once you're back online. And if your line is genuinely unreliable, run the offline desktop edition instead — it installs on your lab PC, works with no internet at all, and syncs up when the connection returns.
One. Branches share the patient master and rate list, reports stay attributed to the branch that ran them, and the owner sees both the combined and per-branch view.
It's hosted in the Mumbai region and never leaves India, in line with the DPDP Act 2023. Patient phone numbers are encrypted, every lab's data is fully separated from every other lab's, and old records are purged automatically on a documented schedule.
Bring last month’s billing file to the demo and we’ll show you exactly what the dashboard would have caught. No credit card, free migration, live in about a week.
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