Turnaround, referring doctors, patient value and where the money leaks — read off dashboards that update while you work, not off a report somebody has to build on a Sunday.
All of them included. None of them a separate module you get quoted for later.
Your patient list sorts itself by value from a year of visits and flags the good ones who haven't been back — so a recall goes to the right forty people, not all four thousand.
Typical and slow turnaround, per test and per department, so you can see which bench is holding the day up rather than guessing from the complaints.
Which doctors send you work, what that work is worth, and which ones have quietly stopped — early enough that a phone call still matters.
Discounts, unbilled tests and unpaid balances gathered in one place, because money leaves a lab in small amounts that never look like a problem individually.
Which tests are about to spike on the season you have actually had, so the reagent order is a decision rather than a reaction.
Ask a plain question — which doctor referred the most this month — and get the answer without building a report. Optional per lab, and off by default if you want it off.
It is rarely for want of data. A lab that has been running five years has every number it needs — which doctor sent what, how long each test took, who paid and who did not. The data is simply spread across a billing register, a reporting package and somebody’s memory, and no one has the Sunday it would take to join it up.
So decisions get made on the loudest signal instead of the largest one. The doctor who rings to complain gets attention; the one who quietly stopped referring does not. The test everyone remembers being slow gets chased; the one that is actually holding up the day does not.
A dashboard that only answers questions you already had is a report with better colours. These are built the other way round: the patient list surfaces the lapsed regulars before you go looking, and the referrer view raises churn risk before the referrals stop rather than after.
Everything on these screens is a by-product of running the lab in one system — billing, samples, analyser results, signing and delivery. Nobody keys anything in twice to feed a dashboard. That also holds if you run the offline desktop edition: the day syncs when the line comes back, and the views catch up with it.
No. Pricing scales with report volume. Every dashboard in your plan is simply switched on — there's no analytics upgrade to buy.
As soon as your history is migrated. We bring across your patient master, referring doctors and open cases during setup, so the first view is built on the lab you already ran, not on an empty database.
One. Branches share the patient master and rate list, reports stay attributed to the branch that ran them, and the owner sees both the combined and per-branch view.
Every AI feature is optional per lab. Switch them off and everything else runs exactly as before. No AI ever sends anything to a patient by itself — a person signs first.
Bring last month’s billing file to the demo and we’ll show you exactly what the dashboard would have caught. No credit card, free migration, live in about a week.
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