We migrate your test list and rates, patient master, referring doctors and open cases — then run both systems side by side until you are sure. It is free, and most labs are fully live within a week.
Your test list and rates, patient master, referring doctors and open cases. You send us an export from your current software, or we work from the files it writes.
Rates are the part labs care about most, so that is the part you verify first. Nothing goes live until the list matches what you actually charge.
For the first few days you bill in both. It is the only honest way to prove the new one is right, and it means there is no morning where you have no fallback.
Most labs are fully live within a week. Average go-live across labs so far is five days.
The patient master and open cases come across, which is what makes the dashboards useful from day one rather than a year from now. Old records stay readable.
Packages, discounts, referral rates and TPA arrangements are the normal case, not the hard case. That is why you verify the list before anything goes live.
The people who feel the change most are reception and the bench, so that is where the setup call is aimed. Configurable keyboard shortcuts mean the fast users stay fast.
It should not cost you a day. Running both systems in parallel exists precisely so that switching is reversible until you are sure.
A lab does not run on its software. It runs on a rate list somebody tuned over five years, a set of report layouts the referring doctors recognise, and a receptionist who can bill a walk-in without looking at the screen. Those are the things at risk in a migration, and they are the reason most owners put it off for another year.
So the order matters. Rates get verified before anything goes live, because a wrong rate is the one error that costs money the same day. The parallel run exists so that the decision stays reversible right up until you make it.
Our answers are above. If another vendor’s answers are better, that is worth knowing before you sign rather than after.
The most useful demo is not a tour. Bring one month of billing from the system you have now and we will show you what the dashboards would have flagged in it — the lapsed regulars, the doctor who stopped, the tests that ran slow. If there is nothing in there worth acting on, you have your answer and it cost you an hour.
Yes, and it's free. We migrate your test list and rates, patient master, referring doctors and open cases, then run both systems side by side for the first few days. Most labs are fully live within a week.
Nothing. Migration and the 10-day trial are included in every plan, including Basic at ₹299 a month.
You stop. The trial needs no credit card, and until you switch off the old system you have lost nothing but the time on the calls.
Five days on average, about a week at the outside. The variable is usually how quickly your rate list gets verified, which is why we start there.
Bring last month’s billing file to the demo and we’ll show you exactly what the dashboard would have caught. No credit card, free migration, live in about a week.
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